Most people searching for their PM Surya Ghar subsidy status have already installed the system and are waiting on the money. The portal does tell you exactly where your claim is stuck, but only if you know what the stages mean.
This guide covers how to check your status in five steps, what each stage of the application actually represents, how long the subsidy should take once your claim is correct, and the specific reasons claims stall.
How to check your status
- Open the national portal at pmsuryaghar.gov.in and choose Consumer Login.
- Select your state and your DISCOM from the dropdowns.
- Enter your registered mobile number or your electricity consumer account number.
- Verify with the OTP sent to that mobile number.
- Your dashboard opens showing a timeline of the application stages, with completed steps marked and the current pending stage highlighted.
The consumer number is the one printed on your electricity bill, and it has to match the connection the system was installed against. If the OTP does not arrive, it is almost always because the mobile number registered with your DISCOM differs from the one you are entering.
The five stages explained
| Stage | What it means | Who acts |
| 1. Registration | Your application is submitted on the portal | You |
| 2. Technical Feasibility Approval | Your DISCOM confirms the connection can support the proposed system | DISCOM |
| 3. Vendor selection and installation | You pick a registered vendor, the system is installed | You and your vendor |
| 4. Net meter installation and commissioning | DISCOM inspects, fits the bidirectional meter, issues the commissioning certificate | DISCOM |
| 5. DBT subsidy credit | Subsidy is transferred directly to your bank account | National portal |
Stage 4 is where most timelines slip, because it needs a physical DISCOM visit. The subsidy clock does not meaningfully start until the commissioning certificate exists, so if your dashboard is sitting at stage 4, chasing the bank details will not help. The bidirectional meter fitted at this stage is also what enables net metering, so your billing changes from the date it goes live rather than the date the panels went up.
How long the subsidy takes
Once a correct and complete claim has been submitted after commissioning, the Central Financial Assistance is intended to reach your bank account within 30 working days through Direct Benefit Transfer.
That 30-day window applies to the final step only. The full journey from registration to money in the account more commonly takes a few months, with the bulk of that time sitting in technical feasibility approval and the post-installation DISCOM inspection. Both are DISCOM-side steps, and both vary considerably by state and by how busy your local office is.
If your dashboard has not changed stage in three to four weeks, that is the point to start following up rather than waiting.
Why claims get stuck
Bank account mismatch. The account details on the portal must match the applicant's name exactly as held by the DISCOM. A joint account, a spelling difference, or an inactive account will hold a DBT transfer indefinitely without an obvious error on the dashboard.
Net meter not yet installed. The single most common cause. No commissioning certificate means no subsidy claim, regardless of how long ago the panels went up.
Vendor not registered on the portal. The subsidy only applies to installations by a vendor registered on the national portal. This one is unfixable after the fact, which is why it needs checking before you sign anything.
Non-compliant modules. The system must use ALMM-listed modules, and since the Domestic Content Requirement rules took effect, that means Indian-made cells from ALMM List-II too. A model number that is not on the list will fail verification at inspection.
Capacity mismatch. If the installed capacity differs from what was approved at technical feasibility, the claim needs revising before it will process.
Incomplete documentation. Missing commissioning certificate, unclear installation photographs, or a mismatch between the sanctioned load and the installed system.
Who to contact at each stage
- Stages 1 and 5 (portal and DBT): the PM Surya Ghar helpline on 15555, or raise a ticket through the portal.
- Stages 2 and 4 (feasibility and net meter): your DISCOM directly. These are not resolved by the national helpline, because the action sits with your local utility.
- Stage 3 (installation): your vendor.
Identify the stuck stage on the dashboard before calling, because the right contact depends entirely on which stage it is. Calling the national helpline about a pending DISCOM inspection generally just adds a week.
Final word on checking your subsidy status
Log in at the national portal with your state, DISCOM and registered mobile number, read which of the five stages is currently pending, and direct your follow-up at whoever owns that stage. Expect the DBT credit within 30 working days of a correct post-commissioning claim, and treat three to four weeks of no movement as your cue to chase.
For the eligibility rules, subsidy amounts and application process from the start, see our PM Surya Ghar Yojana guide. For state top-ups that sit on top of the central amount, see our state-by-state subsidy guide.
Frequently asked questions
How do I check my PM Surya Ghar subsidy status?
Go to pmsuryaghar.gov.in, click Consumer Login, select your state and DISCOM, enter your registered mobile number or electricity consumer number, and verify with the OTP. Your dashboard shows which of the five application stages is complete and which is pending.
How long does the PM Surya Ghar subsidy take to credit?
The subsidy is intended to reach your bank account within 30 working days of a correct and complete claim submitted after commissioning. The full process from registration to credit typically takes a few months, mostly because of DISCOM-side feasibility approval and inspection.
Why have I not received my PM Surya Ghar subsidy?
The most common reasons are that the net meter has not been installed and commissioned yet, the bank account name does not match DISCOM records, the vendor was not registered on the national portal, or the modules installed are not ALMM-listed. Check which stage your dashboard shows as pending.
What is the PM Surya Ghar helpline number?
The national helpline is 15555, which handles portal and DBT issues. For technical feasibility approval or net meter installation delays, contact your DISCOM directly, since those stages are handled by your local utility rather than the national portal.
Can I check PM Surya Ghar status without logging in?
No. Status is tied to your application and requires consumer login with your registered mobile number or consumer account number plus OTP verification, which protects your application and bank details.
What does Technical Feasibility Approval mean?
It is stage 2, where your DISCOM confirms that your existing electricity connection and local network can support the rooftop system you have applied for. Installation should not begin until this approval comes through, because the approved capacity is what the subsidy claim is later checked against.
